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Insurance Support

We are here to help! We assist families through the complexity of insurance coverages and claims on their behalf.

BY YOUR SIDE – Autism Therapy Services (BYS) is committed to providing the assistance needed with your insurance provider, as well as helping you understand your benefits. We recognize the challenges parents face when trying to determine the best insurance coverage for their child. Therefore, we work to alleviate the confusion and frustration that parents can sometimes feel when trying to understand their eligibility and coverage of their child’s treatment.

Our experienced team provides the following insurance support:

  • We contact the insurance company for families to verify benefits and eligibility
  • We confirm that you understand your insurance policy coverages
  • We file billing on behalf of our families
  • We secure pre-certification of services and provide any follow up needed for approval
  • We provide any necessary therapy reports requested by the insurance provider
  • We will file, on behalf of the family, any appeals on rejection to claims
  • We collaborate with our families to help resolve all claim issues or delays

Watch to learn more about insurance terminology and coverage:

BYS is currently in-network with the following insurance providers:

BY YOUR SIDE is in-network with most major insurance providers, including Kaiser Permanente in Georgia, Blue Cross Blue Shield of Illinois, TRICARE, Cigna, Aetna, United Health Care, Meritain, and many others. 

Illinois:

  • Aetna (IL, GA & CO – ABA Only)
  • Amita HMO (IL)
  • Blue Cross Blue Shield (IL)
  • Blue Cross Blue Shield Community CMO (IL)
  • Champ VA (CO, IL, GA)
  • Cigna (IL, CO, GA)
  • Duly HMO (IL)
  • Endeavor HMO (IL)
  • Imagine 360 (IL)
  • Loyola HMO (IL)
  • Medicaid (GA, CO, IL)
  • Meritain (CO, GA, IL-ABA only)
  • Nippon (IL)
  • TRICARE (IL, CO, GA)
  • UMR (CO, GA, IL)
  • United Health Care (IL, GA, CO)
  • U of Chg HMO (IL)

Georgia:

  • Aetna (CO, IL, GA – ABA only)
  • Ambetter PPO (GA)
  • Anthem (CO, IL, GA)
  • CareSource (GA)
  • Champ VA (CO, IL, GA)
  • Cigna (CO, IL, GA)
  • Kaiser Permanente PPO/HMO (GA)
  • Medicaid (GA, CO, IL)
  • Meritain (CO, GA, IL-ABA only)
  • PeachState CMO (GA)
  • TRICARE (IL, CO, GA)
  • UMR (CO, GA, IL)
  • United Health Care (IL, GA, CO)

Colorado:

  • Aetna (CO, IL, GA – ABA Only)
  • Anthem (GA, CO)
  • Centura ACO (CO)
  • Champ VA (CO, IL, GA)
  • Cigna (IL, CO, GA)
  • Kaiser PPO thru First Health (CO)
  • Kaiser HMO thru Carelon (CO)
  • Medicaid (GA, CO, IL)
  • Meritain (CO, GA, IL-ABA only)
  • TRICARE (IL, CO, GA)
  • UMR (CO, GA, IL)
  • United Health Care (IL, GA, CO)

If you have any questions or would like to verify our in-network list, please contact us at 866-429-7543.

In-Network with Kaiser Permanente in Georgia

Frequently Asked Questions

Families in Georgia with a Kaiser Permanente PPO or HMO plan can access ABA therapy through BY YOUR SIDE as an in-network provider. We work directly with Kaiser Permanente to verify your benefits, secure pre-certification, and manage billing — so you can focus on your child’s care instead of paperwork.

BY YOUR SIDE Norcross, Georgia

BY YOUR SIDE Snellville, Georgia

Is BY YOUR SIDE in-network with Kaiser Permanente in Georgia?
Yes. BY YOUR SIDE is a contracted, in-network ABA, speech therapy, and occupational therapy provider for Kaiser Permanente PPO and HMO plans in Georgia. We handle benefit verification and pre-authorization directly with Kaiser, so you don’t have to.

Does Kaiser Permanente cover ABA therapy in Georgia?
Kaiser Permanente covers ABA therapy for children diagnosed with Autism Spectrum Disorder when services are deemed medically necessary. Coverage details vary by specific plan, so our team verifies your individual benefits before assessment or treatment begins. 

Kaiser Permanente also covers speech therapy and occupational therapy for any child who needs it. Children do not need an autism diagnosis to receive speech or occupational therapy services with BY YOUR SIDE. 

How do I verify my Kaiser Permanente ABA benefits with BY YOUR SIDE?
Call us at 866-429-7543 or reach out through our Getting Started page. Our highly experienced insurance support team will contact Kaiser Permanente on your behalf to confirm eligibility and coverage.

Do I need a referral from Kaiser Permanente to start ABA or other therapies?
In most cases, yes. Requirements vary by plan type. Our team will confirm whether your specific Kaiser Permanente plan requires a referral or pre-certification as part of the benefits verification process. Please call us to confirm what you need: 866-429-7543

Client Satisfaction

Our Client Relations Department was created to make sure our parents have a voice to share all thoughts, suggestions, and/or concerns. Our Sr. Director, Matt Croke, welcomes any thoughts or suggestions you may have that will impact the overall experience at BYS.

Matt Croke

Sr. Director – Client Relations

Phone: 224-470-1111

mcroke@byyoursideac.com

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