Insurance Support

We are here to help! We assist families through the complexity of insurance coverages and claims on their behalf.

BY YOUR SIDE – Autism Therapy Services (BYS) is committed to providing the assistance needed with your insurance provider, as well as helping you understand your benefits. We recognize the challenges parents face when trying to determine the best insurance coverage for their child. Therefore, we work to alleviate the confusion and frustration that parents can sometimes feel when trying to understand their eligibility and coverage of their child’s treatment.

Our experienced team provides the following insurance support:

We contact the insurance company for families to verify benefits and eligibility
We confirm that you understand your insurance policy coverages
We file billing on behalf of our families
We secure pre-certification of services and provide any follow up needed for approval
We provide any necessary therapy reports requested by the insurance provider
We will file, on behalf of the family, any appeals on rejection to claims
We collaborate with our families to help resolve all claim issues or delays

Watch to learn more about insurance terminology and coverage:

BYS is currently in-network with the following insurance providers:

Aetna (IL & CO – ABA Only, all services in GA)
Ambetter PPO (GA)
Amerigroup CMO (GA)
Amita HMO (IL)
Anthem (GA, CO)
Beacon/Kaiser HMO (CO – ABA only)
Blue Cross Blue Shield (IL)
Bright (CO)
CareSource CMO (GA)
Centura ACO (CO)
Champ VA (CO)
Cigna (IL, CO, GA)
CO Access CHP+ (CO)
Coventry Health Care (IL)

First Health/Kaiser PPO (CO)
Friday (CO – ST & OT only)
Loyola HMO (IL)
Medicaid (GA, CO, only BCBS Community in IL)
Medicaid/Health First (CO)
Meritain (IL)
Nippon (IL)
PeachCare for Kids (GA)
PeachState CMO (GA)
TRICARE (IL, CO – ABA only)
TRICARE Select (GA)
UMR (IL)
Unified Physicians Network HMO (IL)
United Health Care (IL, GA, CO)

If you have any questions or would like to verify our in-network list, please contact us at 866-429-7543.

Client Satisfaction

Our Client Relations Department was created to make sure our parents have a voice to share all thoughts, suggestions, and/or concerns. Our Sr. Director, Matt Croke, welcomes any thoughts or suggestions you may have that will impact the overall experience at BYS.

Matt Croke

Sr. Director – Client Relations

Phone: 224-470-1111

mcroke@byyoursideac.com